{"id":197848,"date":"2026-05-12T17:38:58","date_gmt":"2026-05-12T15:38:58","guid":{"rendered":"https:\/\/www.erasmusmagazine.nl\/en\/?p=197848"},"modified":"2026-05-12T17:38:59","modified_gmt":"2026-05-12T15:38:59","slug":"docenten-in-de-canvascrisis-uiteindelijk-gebruikt-iedereen-wat-op-dat-moment-het-beste-werkt-voor-studenten","status":"publish","type":"post","link":"https:\/\/www.erasmusmagazine.nl\/en\/2026\/05\/12\/docenten-in-de-canvascrisis-uiteindelijk-gebruikt-iedereen-wat-op-dat-moment-het-beste-werkt-voor-studenten\/","title":{"rendered":"Lecturers in Canvas crisis: \u2018Ultimately, everyone uses whatever works best for students at that moment\u2019"},"content":{"rendered":"\n<p class=\"has-intro-font-size\">The hack of education software Canvas hasn\u2019t only caused frustration among students in recent days, but is also putting major pressure on lecturers. To solve the problems, they are regularly turning to platforms outside the university.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/www.erasmusmagazine.nl\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-1600x1066.jpg\" alt=\"\" class=\"wp-image-133101\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-1600x1066.jpg?image-crop-positioner-ts=1766139265 1600w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-875x583.jpg?image-crop-positioner-ts=1766139265 875w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-300x200.jpg?image-crop-positioner-ts=1766139265 300w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-1280x853.jpg?image-crop-positioner-ts=1766139265 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-1536x1024.jpg?image-crop-positioner-ts=1766139265 1536w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-150x100.jpg?image-crop-positioner-ts=1766139265 150w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus-225x150.jpg?image-crop-positioner-ts=1766139265 225w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/11\/22115732\/EUR_campus.jpg?image-crop-positioner-ts=1766139265 2000w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\"><p data-component=\"image-credits\" class=\"flex flex-wrap gap-2 items-center text-base\">\n\t<span aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M19.5 5.25H16.9012L15.6234 3.33375C15.555 3.23114 15.4623 3.147 15.3535 3.08879C15.2448 3.03057 15.1233 3.00007 15 3H9C8.87665 3.00007 8.75522 3.03057 8.64648 3.08879C8.53773 3.147 8.44502 3.23114 8.37656 3.33375L7.09781 5.25H4.5C3.90326 5.25 3.33097 5.48705 2.90901 5.90901C2.48705 6.33097 2.25 6.90326 2.25 7.5V18C2.25 18.5967 2.48705 19.169 2.90901 19.591C3.33097 20.0129 3.90326 20.25 4.5 20.25H19.5C20.0967 20.25 20.669 20.0129 21.091 19.591C21.5129 19.169 21.75 18.5967 21.75 18V7.5C21.75 6.90326 21.5129 6.33097 21.091 5.90901C20.669 5.48705 20.0967 5.25 19.5 5.25ZM15.375 12.375C15.375 13.0425 15.1771 13.695 14.8062 14.25C14.4354 14.8051 13.9083 15.2376 13.2916 15.4931C12.6749 15.7485 11.9963 15.8154 11.3416 15.6852C10.6869 15.5549 10.0855 15.2335 9.61351 14.7615C9.14151 14.2895 8.82007 13.6881 8.68985 13.0334C8.55962 12.3787 8.62646 11.7001 8.88191 11.0834C9.13735 10.4667 9.56993 9.93964 10.125 9.56879C10.68 9.19794 11.3325 9 12 9C12.8951 9 13.7535 9.35558 14.3865 9.98851C15.0194 10.6214 15.375 11.4799 15.375 12.375Z\" fill=\"currentColor\"\/>\n<\/svg>\n<\/span>\n\t<span class=\"sr-only\">Image by:<\/span>\n\n\t\t\t<span>\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/persons\/elzeline-kooy\/\" class=\"underline hocus:no-underline decoration-1 underline-offset-2\">Elzeline Kooy<\/a>\t\t\t\t\t<\/span>\n\t<\/p>\n<\/figcaption><\/figure>\n\n\n\n<p>Associate professor Sjoerd van Tuinen (Erasmus School of Philosophy) has invested a great deal of work into Canvas. For the class Philosophy of Art, Media and Technology, he and another assistant professor, together with three tutors, built an extensive system within the platform: instructions, videos, literature, deadlines and forums where students can discuss topics among themselves. In addition, thesis supervision and academic writing training also run through Canvas and the SpeedGrader function. \u201cThat also includes the plagiarism check and all kinds of tools that are essential for feedback on writing assignments.\u201d<\/p>\n\n\n\n\t<div data-name=\"acf\/posts-list\" >\n\t\t\t\t\t<h2 class=\"sr-only\">Een lijst met artikelen<\/h2>\n\t\t\n\t\t<div class=\"space-y-6 md:space-y-8\">\n\n\t\t\t\n\t\t\t<ul class=\"grid items-strecth grid-cols-1 gap-2 md:gap-4 lg:gap-8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"@container\">\n\t\t\t\t\t\t\n<div data-component=\"teaser-post-small\" class=\"block-theme-sand  relative flex h-full bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\ttheme-mocha:bg-white! theme-violet:bg-white! theme-sand:bg-white!\n\tflex-row gap-4 @md:gap-8 p-4 @md:p-6\">\n\t\t\t<div class=\"image:w-full image:aspect-square image:object-cover shrink-0 size-17.5 @sm:size-21.25 @md:size-30 @lg:size-40\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"307\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM.jpg?image-crop-positioner-ts=1766139244\" class=\"attachment-square_lg size-square_lg\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM.jpg?image-crop-positioner-ts=1766139244 2000w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-300x200.jpg?image-crop-positioner-ts=1766139244 300w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-875x583.jpg?image-crop-positioner-ts=1766139244 875w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-1280x853.jpg?image-crop-positioner-ts=1766139244 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-1600x1066.jpg?image-crop-positioner-ts=1766139244 1600w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-150x100.jpg?image-crop-positioner-ts=1766139244 150w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2021\/04\/23215152\/cyber-security-ict-hacker-laptop-unsplash-Philipp-Katzenberger-EM-225x150.jpg?image-crop-positioner-ts=1766139244 225w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\n\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 \">\n\t\t\t\t<h3 class=\"text-md @lg:text-lg\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/05\/12\/canvas-vanaf-woensdag-weer-beschikbaar\/\" class=\"absolute-link text-current hocus:underline inline-block\">\n\t\t\t\tCanvas available again from Wednesday\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-05-12\">12 May 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEducation\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tIT\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n<p>Around 150 students follow the tightly scheduled class. \u201cBecause we have many dual-degree students, only some of the students attend the classes. The rest work with videos and instructions on Canvas. That means this course is really dependent on the digital learning environment\u201d, Van Tuinen explains. \u201cThings are becoming a bit of a mess now.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Confusion<\/strong><\/h2>\n\n\n\n<p>Now that Canvas is temporarily offline, a great deal of confusion is arising among students. Van Tuinen is constantly receiving emails with questions about deadlines, assignments and course information. \u201cIt is very frustrating. I get many emails that I cannot answer, because I also do not yet know exactly how things will proceed. You just have to let things run their course a bit, but that is obviously not good when you only have eight weeks and have high ambitions for everyone within that period.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Alternatives<\/strong><\/h2>\n\n\n\n<p>Ward Vloeberghs, lecturer and team coordinator at Erasmus University College, is also running into the consequences of the disruption. He returned from a week\u2019s holiday on Monday morning and wanted to complete the assessment of an assignment together with two colleagues. Without access to Canvas, that proved impossible. At the institute as well, submitted assignments, feedback and course information are largely stored on Canvas.<\/p>\n\n\n\n<p>While Van Tuinen is now mainly using ANS and Teams as alternatives, Vloeberghs is temporarily relying on email and services such as Google Docs, Dropbox and Miro, a platform that allows people to work together on a whiteboard, to inform students. Although the university has advised staff not to use external platforms outside the internal environment, he says this is not always feasible in practice. \u201cI understand the instructions, but I fear that not all coordinators receive that information in time. Ultimately, everyone often uses whatever works best for students at that moment.\u201d<\/p>\n\n\n\n<p>Van Tuinen\u2019s students are now submitting their assignments through ANS instead, a digital environment that the university normally uses for exams but that can also be used for take-home assignments. Still, he sees clear limitations. \u201cANS has less favourable feedback options, so it becomes more difficult to give good feedback. Moreover, I do not think we will still manage to do that within the original deadlines. That means students may already have to start a second assignment without feedback on the first.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Delays<\/strong><\/h2>\n\n\n\n<p>The disruption is creating extra work, lecturers say. Nevertheless, Vloeberghs does not see that as the biggest problem. \u201cWhether you write an email or post a Canvas announcement, it takes about the same amount of time\u201d, he says. According to him, the real challenge lies in the chain reaction that arises once deadlines begin to shift. Students may request extensions, causing assignments to be submitted later and lecturers to process grades later as well. That then has consequences for other parts of the educational process. \u201cIn my course, the first assignment builds on the second. If feedback arrives too late, the next assignment also risks being delayed.\u201d<\/p>\n\n\n\n<p>According to him, those delays could ultimately affect examination boards, resits and even graduation ceremonies. \u201cThere\u2019s potentially a snowball effect\u201d, he says. \u201cI don\u2019t want to be dramatic, but the risk does exist.\u201d Van Tuinen agrees. \u201cIt may mean that we will have to mark more assignments during the resit period in the summer.\u201d<\/p>\n\n\n\n\t<div data-name=\"acf\/posts-list\" >\n\t\t\t\t\t<h2 class=\"sr-only\">Een lijst met artikelen<\/h2>\n\t\t\n\t\t<div class=\"space-y-6 md:space-y-8\">\n\n\t\t\t\n\t\t\t<ul class=\"grid items-strecth grid-cols-1 gap-2 md:gap-4 lg:gap-8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"@container\">\n\t\t\t\t\t\t\n<div data-component=\"teaser-post-small\" class=\"block-theme-mocha  relative flex h-full bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\ttheme-mocha:bg-white! theme-violet:bg-white! theme-sand:bg-white!\n\tflex-row gap-4 @md:gap-8 p-4 @md:p-6\">\n\t\t\t<div class=\"image:w-full image:aspect-square image:object-cover shrink-0 size-17.5 @sm:size-21.25 @md:size-30 @lg:size-40\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"325\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue.jpg?image-crop-positioner-ts=1766155124\" class=\"attachment-square_lg size-square_lg\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue.jpg?image-crop-positioner-ts=1766155124 2413w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-875x619.jpg?image-crop-positioner-ts=1766155124 875w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-1600x1132.jpg?image-crop-positioner-ts=1766155124 1600w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-300x212.jpg?image-crop-positioner-ts=1766155124 300w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-1280x905.jpg?image-crop-positioner-ts=1766155124 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-1536x1087.jpg?image-crop-positioner-ts=1766155124 1536w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2025\/12\/04105539\/collegezaal_studenten_keuzegids_class_students_laptop_femke-legue-2048x1449.jpg?image-crop-positioner-ts=1766155124 2048w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\n\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 \">\n\t\t\t\t<h3 class=\"text-md @lg:text-lg\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/05\/08\/canvas-down-this-couldnt-happen-at-a-worse-time-today-is-my-deadline\/\" class=\"absolute-link text-current hocus:underline inline-block\">\n\t\t\t\tCanvas down: \u2018This couldn\u2019t happen at a worse time\u2026 Today is my deadline\u2019\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-05-08\">8 May 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEducation\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pleasant communication<\/strong><\/h2>\n\n\n\n<p>Associate professor Ruth van der Hallen (Erasmus School of Social and Behavioural Sciences) is less affected by the Canvas crisis because she is currently not teaching. She mainly supervises students with internships and theses and therefore uses Canvas less intensively. To work around Canvas, she uses email for communication.<\/p>\n\n\n\n<p>What stands out to her most is the communication from the university. \u201cI am positively surprised\u201d, she says. \u201cEvery day I receive an update from the university about the situation. Normally, as a lecturer, you are often waiting for the next step without knowing when it will come. Now it is clear when you can expect a new update.\u201d According to her, that communication is taking place through several channels at once. \u201cNot only through email and MyEur. When I open Canvas, there is information there as well. The university is using many different channels to inform people. I find that very pleasant and I feel supported.\u201d<\/p>\n\n\n\n<p>Vloeberghs has the same impression. According to him, intensive cooperation is taking place, both within the university and between Dutch universities. \u201cI get the impression that the university is on top of the situation\u201d, he says. \u201cThere are coordination meetings at university level and between universities themselves. That is absolutely necessary.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Dependence on software companies<\/strong><\/h2>\n\n\n\n<p>According to lecturers, the current disruption mainly shows how vulnerable the educational process becomes when almost all communication, administration and assessment take place through a single digital platform. Van Tuinen points out that universities have increasingly started working with blended learning in recent years. \u201cThat quickly makes you dependent on these kinds of commercial applications\u201d, he says.<\/p>\n\n\n\n<p>According to Vloeberghs, the disruption also ultimately raises a more fundamental question: how dependent universities have become on external software systems such as Canvas. \u201cThe long-term question is how exposed we are to external software suppliers\u201d, he says. \u201cThis is not only about technology, but also about financial and political choices. Do we want to continue outsourcing so many essential services purely because of cost efficiency?\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The hack of education software Canvas hasn\u2019t only caused frustration among students in recent days, but is also putting major pressure on lecturers. To solve the problems, they are regularly turning to platforms outside the university. Associate professor Sjoerd van Tuinen (Erasmus School of Philosophy) has invested a great deal of work into Canvas. For [&hellip;]<\/p>\n","protected":false},"author":263,"featured_media":133101,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[155,21863],"em_content_type":[24778],"class_list":["post-197848","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","category-it","em_content_type-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lecturers in Canvas crisis: \u2018Ultimately, everyone uses whatever works best for students at that moment\u2019<\/title>\n<meta name=\"description\" content=\"The hack of education software Canvas hasn\u2019t only caused frustration among students in recent days, but is also putting major pressure on lecturers. 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