{"id":103832,"date":"2019-10-02T15:03:57","date_gmt":"2019-10-02T13:03:57","guid":{"rendered":"https:\/\/www.erasmusmagazine.nl\/en\/?p=103832"},"modified":"2025-12-19T11:24:29","modified_gmt":"2025-12-19T10:24:29","slug":"student-union-launches-duo-complaints-hotline","status":"publish","type":"post","link":"https:\/\/www.erasmusmagazine.nl\/en\/2019\/10\/02\/student-union-launches-duo-complaints-hotline\/","title":{"rendered":"Student Union launches DUO complaints hotline"},"content":{"rendered":"<p>Does calling the Education Executive Agency (DUO) leave you with more questions than answers? Have you been given incorrect information or kept on hold for an inordinate amount of time? From today, you can direct your grievances about DUO to the Dutch Student Union\u2019s DUO hotline.<\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-1600x1066.jpg?image-crop-positioner-ts=1766139141\" alt=\"\" class=\"wp-image-85586\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-1600x1066.jpg?image-crop-positioner-ts=1766139141 1600w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-300x200.jpg?image-crop-positioner-ts=1766139141 300w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-875x583.jpg?image-crop-positioner-ts=1766139141 875w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-1280x853.jpg?image-crop-positioner-ts=1766139141 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-150x100.jpg?image-crop-positioner-ts=1766139141 150w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot-225x150.jpg?image-crop-positioner-ts=1766139141 225w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2018\/03\/28133936\/leenstelsel-studieschuld-wijzigen-duo-studievoorschot.jpg?image-crop-positioner-ts=1766139141 2000w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\"><p data-component=\"image-credits\" class=\"flex flex-wrap gap-2 items-center text-base\">\n\t<span aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M19.5 5.25H16.9012L15.6234 3.33375C15.555 3.23114 15.4623 3.147 15.3535 3.08879C15.2448 3.03057 15.1233 3.00007 15 3H9C8.87665 3.00007 8.75522 3.03057 8.64648 3.08879C8.53773 3.147 8.44502 3.23114 8.37656 3.33375L7.09781 5.25H4.5C3.90326 5.25 3.33097 5.48705 2.90901 5.90901C2.48705 6.33097 2.25 6.90326 2.25 7.5V18C2.25 18.5967 2.48705 19.169 2.90901 19.591C3.33097 20.0129 3.90326 20.25 4.5 20.25H19.5C20.0967 20.25 20.669 20.0129 21.091 19.591C21.5129 19.169 21.75 18.5967 21.75 18V7.5C21.75 6.90326 21.5129 6.33097 21.091 5.90901C20.669 5.48705 20.0967 5.25 19.5 5.25ZM15.375 12.375C15.375 13.0425 15.1771 13.695 14.8062 14.25C14.4354 14.8051 13.9083 15.2376 13.2916 15.4931C12.6749 15.7485 11.9963 15.8154 11.3416 15.6852C10.6869 15.5549 10.0855 15.2335 9.61351 14.7615C9.14151 14.2895 8.82007 13.6881 8.68985 13.0334C8.55962 12.3787 8.62646 11.7001 8.88191 11.0834C9.13735 10.4667 9.56993 9.93964 10.125 9.56879C10.68 9.19794 11.3325 9 12 9C12.8951 9 13.7535 9.35558 14.3865 9.98851C15.0194 10.6214 15.375 11.4799 15.375 12.375Z\" fill=\"currentColor\"\/>\n<\/svg>\n<\/span>\n\t<span class=\"sr-only\">Image by:<\/span>\n\n\t\t\t<span>\n\t\t\t\t\t\t\t<span>Job Zomerplaag<\/span>\t\t\t\t\t<\/span>\n\t<\/p>\n<\/figcaption><\/figure><h2 class=\"wp-block-heading\">Read more<\/h2><ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2018\/10\/25\/ombudsman-duo-needs-to-reduce-caller-waiting-times-immediately\/\">Ombudsman: DUO needs to reduce caller waiting times immediately<\/a><\/li><li><a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2019\/07\/11\/duo-ready-for-summer-peak-period\/\">DUO ready for the summer peak period<\/a><\/li><li><a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2018\/12\/12\/poor-service-at-duo-more-patience-required\/\">Poor service at DUO: more patience required<\/a><\/li><\/ul><p>The Dutch Student Union (LSVb) regularly receives complaints about DUO. \u201cCertainly, DUO is an important organisation for students,\u201d says LSVb chair Alex Tess Rutten. \u201cDUO lends students money to pay for living expenses and it manages their student debts. If something goes wrong, students can be badly affected.\u201d<\/p>\n<p>The student union fields questions about DUO almost daily, especially at the start of the academic year. \u201cStudents come to us to double-check that the information they have been given is correct.\u201d Rutten says that while the union is happy to help, \u201cit is actually the government\u2019s task to provide students with accurate information.\u201d<\/p>\n<h2 class=\"wp-block-heading\">Headway<\/h2><p>The Dutch parliament is due to discuss the problems at DUO on 16 October. However, if members of parliament are to have an effective debate, they will first need sufficient information, according to the LSVb, which is why the student union wants to draw up an overview of students\u2019 experiences prior to the debate. Rutten: \u201cWhen the student loan system is at full capacity, DUO manages \u20ac4 billion in student debt. The organisation needs to have the infrastructure to handle that.\u201d<\/p>\n<p>DUO welcomes the <a href=\"http:\/\/www.LSVb.nl\/meldpunt-DUO\" target=\"_blank\" rel=\"noopener\">hotline<\/a>. \u201cIf there are complaints, we want to know about them. We have a complaints department ourselves, but I can imagine that students might find the LSVb easier to approach,\u201d said a spokesperson when asked.<\/p>\n<p>However, the spokesperson was unable to confirm whether DUO employees ever actually give incorrect advice. The organisation did make <a href=\"https:\/\/www.advalvas.vu.nl\/nieuws\/duo-wil-bellers-maximaal-10-minuten-laten-wachten-maar-garandeert-niks\" target=\"_blank\" rel=\"noopener\">headway<\/a> in reducing the long waiting times over the summer, although the figures confirming this improvement are yet to be released.<\/p>\n\n\t<div data-name=\"acf\/persons\" class=\"mt-6 md:mt-8 lg:mt-10\" >\n\t\t\t\t\t<h2 class=\"sr-only\">De redactie<\/h2>\n\t\t\n\t\t<div class=\"space-y-6\">\n\n\t\t\t\n\t\t\t<ul class=\"grid grid-cols-1 md:grid-cols-2 gap-4 md:gap-8 md:items-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div data-component=\"teaser-person\" class=\"relative flex gap-4 items-center md:gap-8\">\n\n\t\t\t<span class=\"image:rounded-full image:size-20 image:aspect-square image:object-cover md:image:size-36 shrink-0\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"410\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/hop_logo.jpg?image-crop-positioner-ts=1770042323\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/hop_logo.jpg?image-crop-positioner-ts=1770042323 410w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/hop_logo-300x300.jpg?image-crop-positioner-ts=1770042323 300w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/>\n\t\t<\/span>\n\t\n\t<div>\n\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/persons\/hoger-onderwijs-persbureau\/\" class=\"absolute-link font-tiempos-headline underline hocus:no-underline decoration-1 underline-offset-2 text-lg text-current\">Hoger Onderwijs Persbureau<\/a>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\n\t<div data-name=\"acf\/posts\" class=\"alignfull py-6 md:py-8 lg:py-10 bg-white\" >\n\t\t<div class=\"container-fixed\">\n\n\t\t\t\n\t\t\t<div class=\"space-y-6 md:space-y-8\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"text-xl md:text-2xl\">Latest news<\/h2>\n\t\t\t\t\n\t\t\t\t\t\n\t<ul data-component=\"post-grid\" class=\"grid items-stretch grid-cols-1 gap-2 md:gap-4 lg:gap-8 text-zoom-lg:grid-cols-1\n\t\t\n\t\tlg:grid-cols-3\n\t\t\">\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t<li class=\"@container\">\n\t\t\t\t\n<div data-component=\"teaser-post\" class=\"block-theme-violet hidden lg:flex h-full relative flex bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\tflex-col @xl:flex-row\">\n\t\t\t<div class=\"relative image:w-full image:aspect-video image:object-cover shrink-0 w-full @xl:w-1\/2\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-1280x720.png?image-crop-positioner-ts=1786366677\" class=\"attachment-video_xl size-video_xl\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-1280x720.png?image-crop-positioner-ts=1786366677 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-500x282.png?image-crop-positioner-ts=1786366677 500w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-832x468.png?image-crop-positioner-ts=1786366677 832w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\n\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 p-4 @md:p-8 @xl:p-8 \">\n\n\t\t\t\t<h3 class=\"text-md @sm:text-xl @md:text-2xl @xl:text-2xl\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/10\/waarom-ik-gestopt-ben-met-mijn-studie-en-dat-jou-niet-hoeft-te-ontmoedigen\/\" class=\"absolute-link text-current underline-offset-2 decoration-2 hocus:underline @md:decoration-3 @xl:decoration-4 inline-block\">\n\t\t\t\tWhy I stopped studying \u2013 and why that need not discourage you\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-10\">10 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEducation\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\n<div data-component=\"teaser-post-small\" class=\"block-theme-violet lg:hidden relative flex h-full bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\ttheme-mocha:bg-white! theme-violet:bg-white! theme-sand:bg-white!\n\tflex-row gap-4 @md:gap-8 p-4 @md:p-6\">\n\t\t\t<div class=\"image:w-full image:aspect-square image:object-cover shrink-0 size-17.5 @sm:size-21.25 @md:size-30 @lg:size-40\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"460\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-460x460.png?image-crop-positioner-ts=1786366677\" class=\"attachment-square_lg size-square_lg\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-460x460.png?image-crop-positioner-ts=1786366677 460w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-115x115.png?image-crop-positioner-ts=1786366677 115w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/rechten-weegschaal-evenwicht-hersenen-liefde-illu-Eva-Gombar-Krishnan-230x230.png?image-crop-positioner-ts=1786366677 230w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\n\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 \">\n\t\t\t\t<h3 class=\"text-md @lg:text-lg\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/10\/waarom-ik-gestopt-ben-met-mijn-studie-en-dat-jou-niet-hoeft-te-ontmoedigen\/\" class=\"absolute-link text-current hocus:underline inline-block\">\n\t\t\t\tWhy I stopped studying \u2013 and why that need not discourage you\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-10\">10 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEducation\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t<li class=\"@container\">\n\t\t\t\t\n<div data-component=\"teaser-post\" class=\"block-theme-mocha hidden lg:flex h-full relative flex bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\tflex-col @xl:flex-row\">\n\t\t\t<div class=\"relative image:w-full image:aspect-video image:object-cover shrink-0 w-full @xl:w-1\/2\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-1280x720.jpg?image-crop-positioner-ts=1786366588\" class=\"attachment-video_xl size-video_xl\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-1280x720.jpg?image-crop-positioner-ts=1786366588 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-500x282.jpg?image-crop-positioner-ts=1786366588 500w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-832x468.jpg?image-crop-positioner-ts=1786366588 832w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\n\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 p-4 @md:p-8 @xl:p-8 \">\n\n\t\t\t\t<h3 class=\"text-md @sm:text-xl @md:text-2xl @xl:text-2xl\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/10\/samen-sinds-eureka-jij-bent-toen-echt-keihard-uit-je-broek-gescheurd\/\" class=\"absolute-link text-current underline-offset-2 decoration-2 hocus:underline @md:decoration-3 @xl:decoration-4 inline-block\">\n\t\t\t\tTogether since Eureka: &#8216;You totally ripped your trousers&#8217;\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-10\">10 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEurekaweek\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\n<div data-component=\"teaser-post-small\" class=\"block-theme-mocha lg:hidden relative flex h-full bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\ttheme-mocha:bg-white! theme-violet:bg-white! theme-sand:bg-white!\n\tflex-row gap-4 @md:gap-8 p-4 @md:p-6\">\n\t\t\t<div class=\"image:w-full image:aspect-square image:object-cover shrink-0 size-17.5 @sm:size-21.25 @md:size-30 @lg:size-40\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"460\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-460x460.jpg?image-crop-positioner-ts=1786366588\" class=\"attachment-square_lg size-square_lg\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-460x460.jpg?image-crop-positioner-ts=1786366588 460w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-115x115.jpg?image-crop-positioner-ts=1786366588 115w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/eurekaweek-koppel-2026-ssr-blijdorp-Daan-Stam-4-230x230.jpg?image-crop-positioner-ts=1786366588 230w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\n\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 \">\n\t\t\t\t<h3 class=\"text-md @lg:text-lg\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/10\/samen-sinds-eureka-jij-bent-toen-echt-keihard-uit-je-broek-gescheurd\/\" class=\"absolute-link text-current hocus:underline inline-block\">\n\t\t\t\tTogether since Eureka: &#8216;You totally ripped your trousers&#8217;\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-10\">10 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tEurekaweek\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t<li class=\"@container\">\n\t\t\t\t\n<div data-component=\"teaser-post\" class=\"block-theme-sand hidden lg:flex h-full relative flex bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\tflex-col @xl:flex-row\">\n\t\t\t<div class=\"relative image:w-full image:aspect-video image:object-cover shrink-0 w-full @xl:w-1\/2\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-1280x720.jpg?image-crop-positioner-ts=1785855934\" class=\"attachment-video_xl size-video_xl\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-1280x720.jpg?image-crop-positioner-ts=1785855934 1280w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-500x282.jpg?image-crop-positioner-ts=1785855934 500w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-832x468.jpg?image-crop-positioner-ts=1785855934 832w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\n\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 p-4 @md:p-8 @xl:p-8 \">\n\n\t\t\t\t<h3 class=\"text-md @sm:text-xl @md:text-2xl @xl:text-2xl\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/04\/houten-berlijnse-muur-verbergt-buitenkant-exam-centre\/\" class=\"absolute-link text-current underline-offset-2 decoration-2 hocus:underline @md:decoration-3 @xl:decoration-4 inline-block\">\n\t\t\t\tWooden &#8216;Berlin wall&#8217; hides exterior of Exam Centre\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-04\">4 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tCampus\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\n<div data-component=\"teaser-post-small\" class=\"block-theme-sand lg:hidden relative flex h-full bg-sand-300\n\tblock-theme-violet:bg-white block-theme-violet:text-purple block-theme-mocha:bg-sand-500 block-theme-mocha:text-brown\n\tblock-theme-sand:bg-sand-300 block-theme-sand:text-neutral-900\n\tblock-theme-violet:outline-purple-100 block-theme-violet:outline-1 block-theme-violet:outline-t-0\n\ttheme-mocha:bg-white! theme-violet:bg-white! theme-sand:bg-white!\n\tflex-row gap-4 @md:gap-8 p-4 @md:p-6\">\n\t\t\t<div class=\"image:w-full image:aspect-square image:object-cover shrink-0 size-17.5 @sm:size-21.25 @md:size-30 @lg:size-40\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"460\" src=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-460x460.jpg?image-crop-positioner-ts=1785855934\" class=\"attachment-square_lg size-square_lg\" alt=\"\" srcset=\"https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-460x460.jpg?image-crop-positioner-ts=1785855934 460w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-115x115.jpg?image-crop-positioner-ts=1785855934 115w, https:\/\/www.erasmusmagazine.nl\/en\/wp-content\/uploads\/sites\/8\/2026-08-04-houten-wand-exam-centre-woningbouw-foto-Elmer-230x230.jpg?image-crop-positioner-ts=1785855934 230w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/>\n\t\t<\/div>\n\t\n\t<div class=\"flex flex-col gap-2 md:gap-4 \">\n\t\t\t\t<h3 class=\"text-md @lg:text-lg\">\n\t\t\t<a href=\"https:\/\/www.erasmusmagazine.nl\/en\/2026\/08\/04\/houten-berlijnse-muur-verbergt-buitenkant-exam-centre\/\" class=\"absolute-link text-current hocus:underline inline-block\">\n\t\t\t\tWooden &#8216;Berlin wall&#8217; hides exterior of Exam Centre\n\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<div class=\"flex flex-wrap gap-4 items-center\">\n\t\t\t<span class=\"sr-only\">Gepubliceerd op:<\/span>\n\t\t\t<time class=\"text-sm font-soehne text-neutral-900\" datetime=\"2026-08-04\">4 August 2026<\/time>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t<ul data-component=\"list-badges\" class=\"flex items-center gap-2 flex-wrap\" aria-label=\"Geplaatst in categorie\">\n\t\t\t\t\t<li>\n\t\t\t\t\t<div data-component=\"badge\" class=\"block-theme-violet:bg-purple font-soehne font-bold text-sm bg-brown-600 block-theme-violet:bg-purple text-white py-[2px] px-2\">\n\t\t\t\t\tCampus\n\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\n\t\t\t\t\t\t\t\t\t<div class=\"text-right text-brown-600\">\n\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"outline\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-md font-soehne underline-offset-2 decoration-2 px-4 min-h-[3.75rem] border-2 border-current bg-transparent text-current font-bold hocus:underline w-full lg:w-auto\"\n\n\t\n\t\t\thref=\"\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t\t\t<span data-button-text class=\"\">\n\t\t\tAll articles\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\" flex items-center justify-center w-[1em] h-[1em] icon  \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"20\" height=\"17\" viewBox=\"0 0 20 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M18.25 7.5C18.8023 7.5 19.25 7.94772 19.25 8.5C19.25 9.05228 18.8023 9.5 18.25 9.5H1.75C1.19772 9.5 0.75 9.05228 0.75 8.5C0.75 7.94772 1.19772 7.5 1.75 7.5H18.25Z\" fill=\"currentColor\"\/>\n<path d=\"M10.793 1.04295C11.1835 0.65243 11.8165 0.65243 12.207 1.04295L18.957 7.79295C19.3476 8.18348 19.3476 8.81649 18.957 9.20702L12.207 15.957C11.8165 16.3475 11.1835 16.3475 10.793 15.957C10.4024 15.5665 10.4024 14.9335 10.793 14.543L16.8359 8.49999L10.793 2.45702C10.4024 2.06649 10.4024 1.43348 10.793 1.04295Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vanaf vandaag kun je met klachten terecht bij het DUO-meldpunt van de Landelijke Studenten<\/p>\n","protected":false},"author":268,"featured_media":85586,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[8],"em_content_type":[24778],"class_list":["post-103832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-studentlife","em_content_type-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Student Union launches DUO complaints hotline<\/title>\n<meta name=\"description\" content=\"Does calling the Education Executive Agency (DUO) leave you with more questions than answers? 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